GTC
General Terms and Conditions
Information for consumers in distance contracts and customer information for contracts in electronic commerce
§ 1 Scope of application
The following General Terms and Conditions in the version valid at the time of the order shall apply to business relations between us and the customer for orders placed via the Internet shop.
§ 2 Conclusion of contract
The presentation of our products on our Internet site merely contains an invitation to the customer to submit a contract offer.
By sending an order, the customer makes an offer within the meaning of § 145 BGB (German Civil Code). The customer receives a confirmation of receipt of the order by e-mail.
The contract with us shall be concluded if we accept the customer's offer in writing or in text form within 2 working days after sending the order. The time of receipt of the declaration of acceptance by the customer is decisive in this respect.
A working day is any calendar day that is not a Sunday or a national public holiday.
§ 3 Delivery, shipping costs, transfer of risk
Delivery shall be made at the shipping costs shown in each individual case. If the customer is a consumer, we shall bear the shipping risk in any case, irrespective of the shipping method. If the customer is an entrepreneur, all risks and dangers of the shipment are transferred to the customer as soon as the goods have been handed over by us to the commissioned logistics partner.
§ 4 Retention of title
The delivered goods remain our property until the purchase price has been paid in full.
§ 5 Payments
Only the payment methods displayed to the customer during the order process will be accepted.
The customer may grant Kreativ-Design, Beate Ziegler & Uwe Gersch GbR, a SEPA Basic Mandate / SEPA Company Mandate. The direct debit will be collected 5 days after the invoice date. The period for pre-notification is reduced to 2 days. The buyer assures to ensure that the account is covered. Costs incurred due to non-payment or reversal of the direct debit shall be borne by the buyer as long as the non-payment or reversal was not caused by Kreativ-Design, Beate Ziegler & Uwe Gersch GbR.
The seller may demand advance payment for individual buyers and contracts without stating reasons.
§ 6 Liability for defects
The statutory rights of liability for defects apply.
§ 7 Information for Consumers in Distance Selling Contracts and Customer Information in Contracts in Electronic Commerce
a) We are not subject to any special codes of conduct not mentioned above.
b) You can identify any input errors when placing your order during the final confirmation before sending your contractual declaration and correct them at any time using the delete and change function before sending the order.
c) The essential characteristics of the goods offered by us as well as the period of validity of limited offers can be found in the individual product descriptions within the scope of our Internet offer.
d) The language available for the conclusion of the contract is German.
e) Complaints and claims for liability for defects can be made at the address given in the supplier identification.
f) The text of the contract is not stored by us and is therefore not accessible to you as a customer after the conclusion of the contract via us.
g) For information on payment, delivery or performance, please refer to the offer.
§ 8 Miscellaneous
The law of the Federal Republic of Germany shall apply to the contractual relationship between us and the customer as well as to the respective terms and conditions. If the customer is a consumer, the statutory provisions and rights applicable for the protection of the consumer under the law of the country in which the consumer has his habitual residence, which may not be deviated from by agreement, shall remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.
V SN 41